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Customer support AI to drive activation
[Scroll]
Customer support AI to drive activation
For software and scale-ups.
For software and scale-ups.
For software and scale-ups.
The only AI agent support teams need to 10x customer satisfaction.
The only AI agent support teams need to 10x customer satisfaction.
Designed for
every channel
[Product]
[Product]
Responses
Support AI that responds in 3 seconds.
Customise
Easily train Nexa to fit into your ecosystem.
Live call from Jason
Jason
Hi, I’ve been trying to export my project as a PDF, but every time I click “Export,” the progress bar stops at 80% and never finishes. I’ve already restarted the app, but it keeps happening.
Thanks for reaching out! Let’s try to narrow this down. Are you seeing any error messages, or does it just freeze at 80%? Also, could you let me know what operating system and app version you’re using?
Jason
There isn’t an error message, it just hangs there forever. I’m on Windows 11, and the app version is 2.4.1.
Got it, thanks for the details! There’s a known issue in version 2.4.1 when exporting projects that include very large image files.
As a quick test, can you try removing any images over 10 MB from the project and then attempt the export again? This will help confirm if that’s what’s causing the problem.
Integrations
Set up Nexa with your existing helpdesk.
Responses
Support AI that responds in 3 seconds.
Customise
Easily train Nexa to fit into your ecosystem.
Live call from Jason
Jason
Hi, I’ve been trying to export my project as a PDF, but every time I click “Export,” the progress bar stops at 80% and never finishes. I’ve already restarted the app, but it keeps happening.
Thanks for reaching out! Let’s try to narrow this down. Are you seeing any error messages, or does it just freeze at 80%? Also, could you let me know what operating system and app version you’re using?
Jason
There isn’t an error message, it just hangs there forever. I’m on Windows 11, and the app version is 2.4.1.
Got it, thanks for the details! There’s a known issue in version 2.4.1 when exporting projects that include very large image files.
As a quick test, can you try removing any images over 10 MB from the project and then attempt the export again? This will help confirm if that’s what’s causing the problem.
Integrations
Set up Nexa with your existing helpdesk.
Live call w/ Jason
Jason
Hi, I’ve been trying to export my project as a PDF, but every time I click “Export,” the progress bar stops at 80% and never finishes. I’ve already restarted the app, but it keeps happening.
Thanks for reaching out! Let’s try to narrow this down. Are you seeing any error messages, or does it just freeze at 80%? Also, could you let me know what operating system and app version you’re using?
Jason
There isn’t an error message, it just hangs there forever. I’m on Windows 11, and the app version is 2.4.1.
Got it, thanks for the details! There’s a known issue in version 2.4.1 when exporting projects that include very large image files.
As a quick test, can you try removing any images over 10 MB from the project and then attempt the export again? This will help confirm if that’s what’s causing the problem.
Live call w/ Jason
Jason
Hi, I’ve been trying to export my project as a PDF, but every time I click “Export,” the progress bar stops at 80% and never finishes. I’ve already restarted the app, but it keeps happening.
Thanks for reaching out! Let’s try to narrow this down. Are you seeing any error messages, or does it just freeze at 80%? Also, could you let me know what operating system and app version you’re using?
Jason
There isn’t an error message, it just hangs there forever. I’m on Windows 11, and the app version is 2.4.1.
Got it, thanks for the details! There’s a known issue in version 2.4.1 when exporting projects that include very large image files.
As a quick test, can you try removing any images over 10 MB from the project and then attempt the export again? This will help confirm if that’s what’s causing the problem.
Responses
Support AI that responds in 3 seconds.
Integrations
Integrations
Integrations
Set-up Nexa with your existing helpdesk.
Nexa 2.4
Use
Tag
Scan
When to use this procedure?
Nexa 2.4
Use
Tag
Scan
When to use this procedure?
Customise
Easily train Nexa to fit into your ecosystem.
Outperform every competitor
[Why]
[Why]
Multiply your retention rate.
Resolve every ticket in record time.
Multiply your retention rate.
Resolve every ticket in record time.
Multiply your retention rate.
Resolve every ticket in record time.
Sarah T.
Fixing
Resolved
Calling...
Jonathan D.
Fixing
Resolved
Texting...
Brendon C.
Fixing
Resolved
Calling...
Lionel Lee
Fixing
Resolved
Calling...
Sarah T.
Fixing
Resolved
Calling...
Jonathan D.
Fixing
Resolved
Texting...
Brendon C.
Fixing
Resolved
Calling...
Lionel Lee
Fixing
Resolved
Calling...
Sarah T.
Fixing
Resolved
Calling...
Jonathan D.
Fixing
Resolved
Texting...
Brendon C.
Fixing
Resolved
Calling...
Lionel Lee
Fixing
Resolved
Calling...
Systemise referral growth.
Let your product sell itself.
Systemise referral growth.
Let your product sell itself.
Systemise referral growth.
Let your product sell itself.
Apr
23%
Apr
23%
Apr
23%
Fig 2.1a - users average increase in referrals
users average increase in referrals
Use Nexa and cut cost.
Make every dollar perform better.
Use Nexa and cut cost.
Make every dollar perform better.
Use Nexa and cut cost.
Make every dollar perform better.
Mar
-9%
Jun
-16%
Sep
-23%
Dec
-38%
Mar
-9%
Jun
-16%
Sep
-23%
Dec
-38%
Mar
-9%
Jun
-16%
Sep
-23%
Dec
-38%
Fig 2.2a - users average Decrease in costs
users average Decrease in costs
Built & lead by
global CX experts
[Team]
[Team]
Omar Hassan
Senior Software Engineer
Omar Hassan
Senior Software Engineer
Sarah Miller
Product Manager
Sarah Miller
Product Manager
Priya Sharma
Cybersecurity Analyst
Priya Sharma
Cybersecurity Analyst
Alex Chen
Lead UX/UI Designer
Alex Chen
Lead UX/UI Designer
Emily White
Senior Marketing Manager
Emily White
Senior Marketing Manager
David Lee
Director of Sales
David Lee
Director of Sales
Frank Green
Data Scientist
Frank Green
Data Scientist
Grace Kim
Quality Assurance Lead
Grace Kim
Quality Assurance Lead
Senior Software Engineer
Omar Hassan
Product Manager
Sarah Miller
Cybersecurity Analyst
Priya Sharma
Lead UX/UI Designer
Alex Chen
Senior Marketing Manager
Emily White
Director of Sales
David Lee
Data Scientist
Frank Green
Quality Assurance Lead
Grace Kim
Senior Software Engineer
Omar Hassan
Product Manager
Sarah Miller
Cybersecurity Analyst
Priya Sharma
Lead UX/UI Designer
Alex Chen
Senior Marketing Manager
Emily White
Director of Sales
David Lee
Data Scientist
Frank Green
Quality Assurance Lead
Grace Kim
[08]
[Customers]
[Customers]
"We went from long repetitive ticket queues to only the complex tickets. Every message sounds on-brand, and the AI voice support still blows me away."
"We went from long repetitive ticket queues to only the complex tickets. Every message sounds on-brand, and the AI voice support still blows me away."
"We went from long repetitive ticket queues to only the complex tickets. Every message sounds on-brand, and the AI voice support still blows me away."
Marcus Lee
Marcus Lee
Marcus Lee
Director of Hypher
Director of Hypher
Director of Hypher
Kikey
Digital Distribution
Kikey
Digital Distribution
Sarah Delgado
Support Manager of Cornerstone
“Our replies sound natural, and customers notice the difference. It just runs quietly in the background.”
Sarah Delgado
Support Manager of Cornerstone
“Our replies sound natural, and customers notice the difference. It just runs quietly in the background.”
“With Nexa, 60% of our tickets are handled and solved automatically, and response time dropped by 43% in 3 months.”
-60%
Repetitive tickets
-43%
Response time
Jenna Reid
Operations Director at Avery
“With Nexa, 60% of our tickets are handled and solved automatically, and response time dropped by 43% in 3 months.”
-60%
Repetitive tickets
-43%
Response time
Jenna Reid
Operations Director at Avery
Frank Flores
Head of CX at Lexy
“It learns our tone, adapts to our tools, and lets my team focus on the harder problems.”
Frank Flores
Head of CX at Lexy
“It learns our tone, adapts to our tools, and lets my team focus on the harder problems.”
Kikey
Digital Distribution
Sarah Delgado
Support Manager of Cornerstone
“Our replies sound natural, and customers notice the difference. It just runs quietly in the background.”
“With Nexa, 60% of our tickets are handled and solved automatically, and response time dropped by 43% in 3 months.”
-60%
Repetitive tickets
-43%
Response time
Jenna Reid
Operations Director at Avery
Frank Flores
Head of CX at Lexy
“It learns our tone, adapts to our tools, and lets my team focus on the harder problems.”
[About]
[About]
Nexa was designed to behave like an AI. It approaches every conversation with genuine honesty, getting the job done quicker and better.
Nexa was designed to behave like an AI. It approaches every conversation with genuine honesty, getting the job done quicker and better.
Nexa was designed to behave like an AI. It approaches every conversation with genuine honesty, getting the job done quicker and better.
Nexa has become the first support AI that isn't striving to be human-like. We are on a mission to prove that AI can be trusted. Whereas humans make mistakes, AI does not. Start free trial →
Nexa has become the first support AI that isn't striving to be human-like. We are on a mission to prove that AI can be trusted. Whereas humans make mistakes, AI does not. Start free trial →
Nexa has become the first support AI that isn't striving to be human-like. We are on a mission to prove that AI can be trusted. Whereas humans make mistakes, AI does not. Start free trial →
Retention
+
32%
May 2024
Jun 2025
May
24%
May
24%
Jul
29%
Jul
29%
Oct
36%
Oct
36%
Dec
41%
Dec
41%
Mar 2025
47%
Mar 2025
47%
Jun
56%
Jun
56%
Returns
+
27%
Feb 2025
Nov 2025
Feb
12%
Feb
12%
Jun
26%
Jun
26%
Jul
30%
Nov
39%
Nov
39%
Costs
-
33%
Jan 2025
Ongoing
Jan
76%
Jan
76%
Jun
65%
Jun
65%
Jul
61%
Today
53%
Today
53%
Retention
+
32%
May 2024
Jun 2025
May
24%
Jul
29%
Oct
36%
Dec
41%
Mar 2025
47%
Jun
56%
Returns
+
27%
Feb 2025
Nov 2025
Feb
12%
May
22%
Jul
30%
Nov
39%
Costs
-
33%
Jan 2025
Ongoing
Jan
76%
May
69%
Jul
61%
Today
53%
Resolution-based pricing
[Pricing]
[Pricing]
Standard
For rapidly growing startups
Unlimited automated tickets/month
Multi-integration support
Priority customer success manager
Early access to new AI features
$0.90
/resolution
Standard
For rapidly growing startups
Unlimited automated tickets/month
Multi-integration support
Priority customer success manager
Early access to new AI features
$0.90
/resolution
Standard
For rapidly growing startups
Unlimited automated tickets/month
Multi-integration support
Priority customer success manager
Early access to new AI features
$0.90
/resolution
Basic
For small teams
Up to 10,000 automated tickets/month
1 helpdesk integration
$0.80
/resolution
Basic
For small teams
Up to 10,000 automated tickets/month
1 helpdesk integration
$0.80
/resolution
Basic
For small teams
Up to 10,000 automated tickets/month
1 helpdesk integration
$0.80
/resolution
Trusted by 10,000+ support teams worldwide.
Trusted by 10,000+ support teams worldwide.
Built to
serve.
Designed to
scale.
Trusted by 10,000+ support teams worldwide.